Kadence uses your company’s Google Calendar room resources as the source of truth for room bookings. As long as the event is set up correctly in Google Calendar, it will appear in Kadence shortly after.
For more information, see this Google guide, or the video below.
Before you start
To successfully sync a room booking from Google Calendar to Kadence:
Your company must have Google Calendar integrated with Kadence
The meeting room must be a Google Calendar room resource that is connected to Kadence
If you’re unsure whether rooms are synced, check with your Kadence admin.
Create a room booking in Google Calendar
Step 1: Create a new event
Open Google Calendar
Click Create (or click directly on the calendar)
Add your event title
Set the date and time
Step 2: Add the room as the location
This step is required for the booking to sync to Kadence.
Click Add location
Search for and select the meeting room from the list
Make sure the room shows as available and is added to the event
If the room is not added as the location, the booking will not appear in Kadence.
Step 3: Confirm you are the organiser
Ensure the event has an organiser (usually you by default)
Events without an organiser will not sync to Kadence
If you’re editing an event created by someone else, confirm the organiser still exists and has a mailbox.
Step 4: Add attendees (optional)
Add internal or external attendees as needed
Attendees are optional and do not affect syncing to Kadence
Step 5: Save the event
Click Save
Accept the prompt to send invitations if needed
That’s it. Your room booking will sync to Kadence automatically.
What happens in Kadence?
Once synced, you’ll see the booking in Kadence with:
The room reserved for the correct time
The meeting title and details (if Kadence has access to the organiser’s calendar)
The booking reflected in Offices, Live Office, and Insights
If the event is edited or cancelled in Google Calendar, Kadence will update accordingly.
Common issues and troubleshooting
My room booking is not showing in Kadence
Check the following:
The room is added as the location, not just in the description
The event has an organiser
The room is a Google Calendar resource that’s connected to Kadence
If everything looks correct and it’s still not syncing, contact your Kadence admin.
My booking shows as “Busy” or “Meeting information unavailable”
This happens when Kadence does not have permission to read the organiser’s calendar.
The booking will still appear, but:
Title may show as “Busy”
Description may be unavailable
To avoid this, create the booking directly in Kadence or ensure calendar access is configured by your admin.
Can I book rooms directly in Kadence instead?
Yes. If your company has room booking enabled in Kadence, you can create room bookings directly in the app. Kadence will then create and manage the Google Calendar event for you.
To learn more, see our booking guide.