You can now manually manage directory users and managers in synced (attribute-based) teams, and your changes will not be overwritten by future directory syncs.
Before vs. After
Action | Previous Behavior | New Behavior |
Add directory user to attribute-based team | Not supported | Supported |
Remove directory user from attribute-based team | Not supported | Supported if manually added |
Assign manager who isn’t in the team | Not supported | Supported |
Retain manual changes after sync | Manual changes were removed | Manual overrides are retained |
Manually Add or Remove Directory Users
You can now:
Add a directory user to an attribute-based team
Remove a manually added directory user
Keep these changes even after a directory sync
How to Add or Remove Directory Users
Navigate to Directory → Teams
Select your attribute-based team
Click Add members
Search for a directory user and click Add members
To remove them later, select the checkbox next to their name and click Remove from team
Only directory users who were manually added can be manually removed. Users added through sync rules will continue to be managed by your directory.
Assign Directory Team Managers Without Team Membership
You can now:
Add a directory user as a manager of an attribute-based team, even if they are not a team member
Retain this manager assignment after directory sync
How to Assign a Manager
Navigate to Directory → Teams
Select the team and click Edit team
Under Team managers, search for any directory user
Select them to add as a manager (they do not need to be a team member)
Click Save
This allows you to assign oversight responsibilities without modifying team membership.
What Happens During Directory Sync?
When you manually add directory users or assign managers:
They remain in the team after sync
Sync will not remove manually added users or managers
You must remove them manually if needed
Directory sync will continue to manage users based on your attribute rules, but manual overrides will now persist.
Need Help?
For support, reach out to:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center