Room bookings won’t sync if:
The calendar event doesn’t have an organizer
The event is created directly in the room calendar itself rather than being invited as a participant or set as the location
The room is a Microsoft 365 room resource not connected to Kadence
The room declined the meeting invitation
Open the event in your calendar to check that both an organizer and location are set, and that the room accepted the invitation.
If everything looks correct and the booking still isn’t syncing, reach out to your Kadence admin for help.