Room bookings won’t sync if:
The calendar event doesn’t have an organizer
The event is created directly in the room calendar itself rather than being invited as a participant or set as the location
The room is a Microsoft 365 room resource not connected to Kadence
Open the event in your calendar to check that both an organizer and location are set.
If everything looks correct and the booking still isn’t syncing, reach out to your Kadence admin for help.