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If you have delegated users in your Outlook that must manually approve/reject room bookings, detailed below is how this interaction works in Kadence.

When a user places a room booking on a room that requires approval the following happens:

  • The booking is placed in Kadence and shows as 'Booked'

  • An email request is sent by O365 to the approver of the room asking them to approve or reject the request

  • An email is sent by O365 to inform the booker of the room that the request is pending approval

  • If the admin accepts the booking then it remains in Kadence and an email is sent to the booker informing them the room has been booked by O365

  • If the admin rejects the booking then it gets canceled in Kadence and an email is sent to the booker informing them the room has been rejected by O365