Prerequisites
You must be a Global Admin or Coordinator in Kadence
Important Notes About Directory-Synced Teams
If a team is synced from your directory provider:
You cannot change the team name
You cannot add or remove members
You cannot delete the team
These changes must be made in your directory provider instead. Kadence will automatically reflect updates from the directory sync within 24 hours.
Create a Team
To create a new team in Kadence:
Login to Kadence
Navigate to Directory
Click on Teams
Click Create a team in the upper right-hand corner
In the create team modal, you can:
Enter the team name
Assign team managers (up to 10)
Enable or disable team managers booking on behalf of their team members
Allow or disallow all team members to create events
Set up a recurring Team Kadence encouraging members to book on specific day(s)
Once you’re happy with your setup:
Click Save in the lower right-hand corner
After creating the team, you can add members by:
Opening the team
Clicking Add member
Searching for users to include in the team
Edit a Team
To edit an existing team:
Navigate to Directory from the left-hand menu
Click Teams
Click on the team you want to edit
Click the three vertical dots on the right-hand side
Select Edit team
From here, you can:
Change the team name (non-directory teams only)
Assign or unassign team managers (up to 10)
Enable or disable team managers booking on behalf of their team members
Assign or unassign neighborhoods
When finished:
Click Save in the lower right-hand corner
Manage Team Members
From the team page, you can:
Add members by clicking Add member
Remove team members by clicking the three vertical dots next to their name and selecting Remove member
Member changes are only available for teams created directly in Kadence.
Team Kadences
A Team Kadence lets you set suggested in-office patterns for a team, helping members coordinate when and where they come together.
Create or Edit a Team Kadence
To create or update a Team Kadence:
Navigate to Directory from the left-hand menu
Click Teams
Select the team you want to configure
Click the three vertical dots on the right-hand side
Select Edit team
On the right-hand side of the screen, you’ll see the Team Kadence section. From here, you can:
Set a regular schedule for your team to come into the office
Choose frequency
Select days of the week or month
Suggest where the team should sit together on team days
Building
Floor
Neighborhood
Once you’re happy with your setup:
Click Save in the lower right-hand corner
What Team Members Will See
After a Team Kadence is saved:
Team members will see recommendations on their home screen
Kadence will suggest booking on the selected team days
Suggested locations help teams sit together more easily
Important notes:
Team Kadences do not create bookings automatically
All recommendations are optional and can be changed by users
Team Kadences work best when combined with neighborhoods and team-based seating
Delete a Team
To delete a team:
Navigate to Directory from the left-hand menu
Click Teams
Tick the box next to the team(s) you want to delete
Click Delete team(s)
Confirm your choice when prompted
Important considerations:
Team members will lose access to any neighborhoods assigned to the deleted team
Teams synced from your directory provider cannot be deleted in Kadence. To delete a team from Kadence you will need one of your IT admins to remove the group assignment from within your directory provider admin center.
Need Help?
For support, reach out to:
📩 [email protected]
For floorplan requests or questions, contact:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center