Prerequisites

To manage neighborhoods, you must be at least a Building Admin, Coordinator, or Global Admin in Kadence.

Create a Neighborhood

Navigate to Buildings in the left-hand menu
Select the building and floor where you'd like to add the neighborhood
Click Add (top right corner)
Select Neighborhood from the dropdown

You’ll be brought to a new screen to start creating the neighborhood.

Neighborhood Details

Name Your Neighborhood

Choose a clear and descriptive name, like:

“Engineering Zone”
“Hot Desk Area”
“North Wing – Sales”

This name is visible to employees when booking.

Set a Maximum Booking Duration (Optional)

You can limit how long resources in this neighborhood can be booked.

Toggle Maximum booking duration
Define maximum number of days, hours, or minutes resource is allowed to be booked

Useful for rotation, fairness, or short-term booking policies.

Select Neighborhood Resources

Assign resources to the neighborhood using:

The interactive floor plan (click resources to select)
The resource list search tool

Selected items will appear under Neighborhood resources.

Once you’re happy, click Add to move to the next step: Access settings.

Access Settings

Restrict Neighborhood Access (Optional)

After creating the neighborhood, you’ll be taken to the Restrict Access screen.

If you're not applying restrictions yet, click Add to skip this step and head to the Priority booking screen.

To restrict access:

Toggle Restrict access ON
Assign team(s) using:
- Recurring weekly schedule — Ideal for regular hybrid routines
- Specific calendar dates — Ideal for flexible or rotating access

Recurring Weekly Schedule

Assign teams fixed weekday access:

E.g. Product team → Monday–Thursday
Use the checkbox grid to assign days per team

Specific Calendar Dates

Use the search bar to assign the correct teams for access to the neighborhood.

Assign custom access on individual days or full weeks:

Click Select dates
Click, or click and drag over selected dates
Use team dropdown to switch views
Teams and their dates will display below

Remove or update access using the eraser or calendar icons.

Once your access settings are complete, click Save to move to Priority Booking.

Priority Booking

Enable Priority Booking (Optional)

This lets selected teams book earlier than others—ideal for high-demand resources.

To set up:

Toggle Enable priority booking ON
Select priority teams with the search bar
Assign which days they get early access

Set Booking Access for Others

Define when non-priority users can begin booking:

Enter how many days before the booking date they can book
If set to 0 days, you can specify a start time (e.g. 8:00 AM)

The start time field appears only if non-priority access is set to 0 days.

Summary of Priority Settings

Setting	What it Controls
Enable priority booking	Turns the feature on for this neighborhood
Assign teams	Select teams who get early access
Weekday selection	Set which days each team gets priority
Non-priority access window	Control how early others can book
Start time (optional)	Restrict same-day access by time

Click Add to finish setup.

Edit a Neighborhood

To make changes:

Go to Buildings → Building → Floor
Click the kebab menu (⋮) next to the neighborhood
Select Edit neighborhood

You can:

Rename the neighborhood
Change max booking duration
Add/remove resources from the floor plan
Update team access rules and priority booking settings

For detailed steps, refer to Restrict Access and Priority Booking sections above.

Delete a Neighborhood

To delete a neighborhood:

Navigate to Buildings → Building → Floor
Click the kebab menu (⋮) next to the neighborhood
Select Delete neighborhood
Or, select multiple neighborhoods using checkboxes, and click Delete selected
Confirm your choice

Previously assigned resources will become publicly bookable again.

Deleting a neighborhood does not delete teams or resources—it only removes the group assignment.

Frequently Asked Questions

Can I add a resource to a neighborhood if it already belongs to a different neighborhood?

No, resources can only belong to once neighborhood at a time.

Will adjusting neighborhoods cause issues with existing bookings?

Adjusting neighborhood assignments, priority booking, or maximum booking settings will not affect existing or upcoming bookings.

Changing restriction settings may impact existing bookings, however a pop-up will ask you whether or not you would or would not like to cancel any bookings.