Prerequisites
You must be a Global Admin or Building Admin to use this feature.
What is Bulk Upload?
Bulk Upload lets you:
Create or update resources (e.g. desks, rooms, pods, lockers)
Configure neighborhood settings (priority access, team schedules)
Assign users to resources and auto-book them in advance
Prefer video?
Watch our step-by-step walkthrough below.
How Bulk Upload Works
Step 1: Navigate to Bulk Upload
Go to Buildings
Click the three vertical dots (⋮) next to the correct building
Click Edit Building
Select Bulk Upload
You'll see 3 sections on the left:
Resources — Create/edit resources and neighborhoods
Neighborhoods — Configure rules and access for teams
Assignments — Assign specific users to resources per day
Step 2: Download a Template
Choose from:
Existing Template – Pre-filled with your current setup (great for updates)
Blank Template – A fresh start (ideal for new customers/buildings; only available for Resources)
Existing templates are sent to your email after download.
Step 3: Fill Out the Template
Use our Template Guide to understand each column and what’s required. Be consistent with IDs and naming to avoid validation errors.
Check the example tab in each CSV for guidance
Uploading Your File
Step 4: Upload Your CSV
Drag and drop the file or click to browse
Your upload will begin auto-validating
Step 5: Review Validation Results
Kadence automatically checks your file and highlights:
Errors — Must be fixed or row will be skipped entirely (e.g. missing required fields)
Warnings — Optional issues (e.g. name changes)
For each issue, you’ll see:
Row and column number
Description of the issue
Option to download the error list as a CSV
You can:
Upload a corrected file
Proceed while ignoring warnings
Progress is saved in the background — you can leave and return anytime.
Step 6: Process the Upload
Once validated:
Changes are applied in real-time
A progress bar shows how many rows are complete
You’ll receive an email when processing finishes
Any failures will be listed with a downloadable error report.
Step 7: Done!
After upload, you’ll see:
Number of successful updates
Any failed rows with reasons
Option to download the failure list and fix/re-upload
Template Overview
Below is a breakdown of what each template supports and requires.
Resources Template
Used to:
Create/edit desks, rooms, pods, parking, and lockers
Manage bookable status and amenities
Set neighborhood assignment
Connect rooms to mailbox addresses
Neighborhoods Template
Used to:
Rename neighborhoods
Assign teams to specific days
Enable restricted or priority booking
Set booking durations and access windows
Assignments Template
Used to:
Assign users to resources per weekday
Automatically generate or cancel bookings for users
Need Help?
For floorplan requests or questions, contact:
📩 [email protected]
For support with anything else, reach out to:
📩 [email protected]