Prerequisites
You must be a Global Admin in Kadence to manage building closures.
Add a Building Closure
Log in to Kadence
Go to Settings → Building Closures
Under Scheduled Closures, click Add Closure
Fill out the closure form:
Select building(s) affected
Enter a closure reason (e.g., Holiday, Renovation)
Pick a date or date range
Tip: Double-click the same day for a one-day closure
Click start and end dates for a longer closure
Click Add to save
Click Close building to confirm the building closure and cancel bookings in the selected date range
Once added:
All existing bookings during the closure will be automatically cancelled
No new bookings can be made for the closed dates
Edit a Building Closure
Plans change—here’s how to adjust a scheduled closure:
Go to Settings → Building closures
Click the three vertical dots (⋮) next to the closure
Select Edit closure
Update any of the following:
Buildings affected
Closure reason
Closure date(s)
Click Update to save changes
Click Close building to confirm the building closure and cancel bookings in the selected date range
If you extend or change the closure window, any newly affected bookings will be automatically cancelled.
Delete a Building Closure
Navigate to Settings → Building Closures
Click the three vertical dots (⋮) next to the closure
Select Delete closure
Click Delete to confirm
Once deleted the building becomes bookable again for the previously blocked dates
Cancelled bookings will not be restored automatically
Need Help?
For floorplan requests or questions, contact:
📩 [email protected]
For support with anything else, reach out to:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center