Prerequisites

Before you start, make sure you are a Global Admin in Kadence

Which AI LLM Does Kadence Use?

Kadence AI is powered by OpenAI’s GPT-4, deployed through Microsoft Azure OpenAI Service.

By using OpenAI models hosted on Microsoft Azure, Kadence benefits from enterprise-grade security, compliance, and data protection controls that align with Microsoft’s cloud standards.

Microsoft provides detailed documentation on how data is handled when using Azure OpenAI, including information on data storage, retention, and isolation.

You can review Microsoft’s official Azure OpenAI data privacy documentation here:
https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy

What can Kadence AI do?

With Kadence AI enabled, users can ask questions and perform tasks like booking spaces, checking availability, and managing their workspace—all through natural conversation.

Kadence AI supports a wide range of capabilities, including:

Capability	What it allows users to do
Booking management	Create, cancel, and check in to bookings for desks, rooms, private offices, lockers, parking, pods, and more — including bookings on behalf of other users or guests
Space availability	Find available spaces in preferred buildings and floors, or request specific spaces at specific times
User preferences	Use saved preferred building and floor settings to make faster, more relevant booking suggestions
Working hours awareness	Ensure bookings are created within defined working hours
Booking credits	View remaining booking credits and understand how bookings use them
Kadence Guide access	Ask how‑to questions and get instant help with Kadence features
Restart chat	Clear the current conversation and start fresh at any time