These policies are commonly used for health and safety requirements, building rules, or compliance reminders, but are fully customizable to suit your organization’s needs. A single self-certification policy can be applied to one or multiple buildings.
Prerequisites
You must be a Global Admin in Kadence
What Is a Self-Certification Policy?
A self-certification policy requires users to acknowledge a message or confirm compliance within a defined time window before their booking begins.
Key characteristics:
Policies are customizable per organization
One policy can apply to multiple buildings
Users self-certify digitally within Kadence
Users only need to self-certify once per building per day
Create a Self-Certification Policy
To create a self-certification policy:
Log in to Kadence
Navigate to Settings
Select Policies
Under Self-certification, click Add policy
A new form will appear. Complete the following fields:
Policy name
Building(s) the policy applies to
Self-certification message or instructions shown to users
Policy URL (optional) linking to full documentation or a questionnaire
Self-certification checkbox text users must confirm
Time window allowing staff to self-certify before check-in
Toggle Prevent check-in if the employee has not self-certified if self-certification should be mandatory
Use Preview to see how the policy will appear to users.
Once complete, click Add policy.
How Self-Certification Works for Users
Users are prompted to self-certify within the configured time window before their booking starts
If required, users cannot check in until they have self-certified
Self-certification applies per building, per day
Once certified, users are not prompted again for that building on the same day
Managing and Updating Policies
Policies can be edited or disabled at any time from Settings > Policies > Self-certification
Changes apply immediately to future bookings
Existing check-ins will follow the updated rules once the policy is saved
For additional policy-related controls, see the Workplace Safety and Building Settings guides.
Need Help?
For support, reach out to:
📩 [email protected]
For floorplan requests or questions, contact:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center