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Manage Company Terms and Conditions

Link your organization’s own terms and conditions so users can review them when making bookings.

Liza avatar
Written by Liza
Updated this week

These terms apply at the company level and are shown to users during the booking flow for any building in your tenant.

Terms and conditions are global and cannot be customized per building.


Prerequisites

  • You must be a Global Admin in Kadence


How Terms and Conditions Work

  • Terms and conditions are added as a single external link

  • The link is visible to users when they confirm bookings

  • Terms apply across the entire Kadence tenant

This is commonly used to link to:

  • Workplace or office usage policies

  • Health and safety guidelines

  • Legal or compliance documentation

  • Company-wide terms of use


Link Your Terms and Conditions

To add your company terms and conditions:

  • Log in to Kadence

  • Navigate to Settings

  • Select Policies

  • Under Terms and conditions, add the URL to your hosted terms document

The link can point to any externally hosted page, such as an internal wiki, website, or document portal.

Once saved, users will be able to click and review the terms during the booking confirmation process.


Updating or Removing Terms

  • You can update the URL at any time to point to a new or revised document

  • Removing the link will stop terms from being shown during booking

  • Changes apply immediately across all buildings

For building-specific requirements or acknowledgements, consider using Self-Certification Policies instead.


Need Help?

For support, reach out to:
📩 [email protected]

For floorplan requests or questions, contact:
📩 [email protected]

For more helpful articles see:
📚 Kadence Help Center

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