Badge printing lets you produce a labeled visitor badge at check-in or ahead of a visit. You can configure what appears on the badge at the building level, and print individual or bulk badges directly from the bookings page.
Who can do this?
Action | Global Admin | Building Admin | Coordinator / Booking Scheduler |
Configure badge printing (building settings) | Yes | Yes | No |
Print visitor badges (bookings page) | Yes | Yes | Yes |
Configuring badge printing in building settings
Before badges can print — either automatically at an Android Kiosk or manually from the bookings page — you need to set up a badge profile for the building.
Screenshot placeholder: Badge Printing section in Building Settings → Visitor Management
Go to Building Settings → Visitor Management
Scroll to the Badge Printing section
Toggle Enable badge printing to on — this creates a badge profile for the building
Choose which fields to display on the badge:
Visitor name — always shown; cannot be disabled
Booking time — optional
Building name — optional
Host name — optional
Check the live badge preview on the right — it updates in real time as you adjust your selections
Optionally, click Test print to open a sample badge with placeholder data in a new browser tab
Click Save to apply the badge profile
Each building has one badge profile. The same profile applies to all Kiosks assigned to that building. You can also access badge profile settings directly from the Kiosk create or edit screen — see VMS Kiosk Setup and Management for details.
Android Kiosk auto-printing
When badge printing is enabled for a building, Android Kiosks will automatically print a badge after each visitor checks in. No additional configuration is needed beyond enabling the building profile.
Android only: Automatic badge printing at the Kiosk is supported on Android devices only. iOS kiosk badge printing is not available in this release.
Hardware requirement: Badge printing requires a Brother QL-820NWBc label printer paired to the Android device via Bluetooth at the OS level. The printer is not configured within Kadence itself — pairing is handled through Android's Bluetooth settings. Badges print on 62mm × 100mm landscape labels (Brother DK-1202 compatible).
Printing badges from the bookings page
Admins, Building Admins, and Coordinators can print visitor badges directly from the bookings page — handy for pre-printing badges before visitors arrive, or reprinting when needed.
Printing a single badge
Go to the Bookings page
Find the visitor's booking
Click the print icon or select Print badge from the row actions — this works regardless of the visitor's check-in status
A pre-print review dialog will appear showing the visitor's name
If the visitor name is missing, you'll be prompted to enter it — this name is saved to the booking record so you won't be asked again on reprint
Confirm and the badge will open in a new browser tab using your OS's native print dialog
No printer is configured within Kadence — printing uses your computer's existing print setup.
Bulk printing badges
Need to print badges for multiple visitors at once? You can bulk print up to 20 bookings in a single PDF.
On the Bookings page, select the checkboxes next to the bookings you want to print (up to 20)
Click Print badges from the bulk actions bar
The pre-print review dialog will show all selected visitor names
Edit or add any missing names — they'll be saved to the booking records
Confirm and all badges will open as a single PDF in a new browser tab, ready to print
Visitors with multiple bookings
If a visitor has more than one booking at the same building on the same day, their badge will display the full time span — from the earliest booking start time to the latest booking end time.
Frequently Asked Questions
Is badge printing supported on iOS Kiosks?
Is badge printing supported on iOS Kiosks?
Not yet — badge printing at the Kiosk is currently supported on Android devices only. iOS kiosk badge printing is not available in this release.
What label size does badge printing use?
What label size does badge printing use?
Badges print on 62mm × 100mm landscape labels, which are compatible with Brother DK-1202 label rolls.
Which fields can I include on a visitor badge?
Which fields can I include on a visitor badge?
You can choose to show or hide booking time, building name, and host name. Visitor name is always displayed and cannot be removed.
What happens if a visitor's name is missing when I print their badge?
What happens if a visitor's name is missing when I print their badge?
You'll be prompted to enter the visitor's name in the pre-print review dialog before the badge prints. The name you enter is saved to the booking record, so you won't be asked again if you reprint the same badge.
A visitor has multiple bookings today — what time will appear on their badge?
A visitor has multiple bookings today — what time will appear on their badge?
If a visitor has more than one booking at the same building on the same day, the badge shows the full time span — from their earliest booking start time to their latest booking end time.
Can I configure badge printing from the Kiosk setup screen instead?
Can I configure badge printing from the Kiosk setup screen instead?
Yes — the badge profile can be created or edited directly from the Kiosk create or edit screen using the Set up badge printing button. It uses the same settings as the building-level configuration.