Bring your workplace into ChatGPT. Once Kadence is connected, you can book spaces, check who's in, and invite visitors without leaving your chat.
Connecting Kadence to ChatGPT uses the Kadence MCP, which is currently in beta. If you'd like to join the beta, contact your Customer Success Manager or [email protected].
Before You Start
The Kadence MCP must be turned on for your organization. During the beta, your Customer Success Manager can help with this.
You need ChatGPT Business, Enterprise, or Edu to use Kadence fully, including making bookings.
Set up Kadence in ChatGPT on the web. Once connected, you can use it on the web and in the ChatGPT mobile app.
You'll need the Kadence MCP address:
https://mcp.onkadence.co/mcp
On ChatGPT Pro, custom apps can only read information, so bookings and other actions aren't available.
For ChatGPT Admins
In ChatGPT Business, Enterprise, and Edu workspaces, a ChatGPT admin or owner sets up Kadence as an app and publishes it for the workspace.
Turn On Developer Mode
In ChatGPT, go to Workspace settings → Permissions & Roles → Connected Data.
Turn on Developer mode / Create custom MCP connectors.
On Business plans, each admin turns on developer mode for themselves. On Enterprise and Edu plans, you can use role-based access to give it to specific people.
Create the Kadence App
Go to Workspace settings → Apps → Create.
Enter the name Kadence and the address
https://mcp.onkadence.co/mcp.Choose OAuth as the authentication method.
Click Scan Tools and sign in with your Kadence login or SSO when asked.
When the scan finishes, click Create.
The Kadence app now appears as a draft under Workspace settings → Apps → Drafts.
Test and Publish
Open a new chat, select Kadence from the tools menu, and try a few requests. For example: "What have I got booked this week?"
Go to Workspace settings → Apps → Drafts and click Publish.
Review the warnings for write actions. Kadence can make bookings and other changes on your people's behalf, within their own permissions.
On Enterprise and Edu, use Configure Actions and Configure Access to choose which actions are allowed and who can use the app.
Once published, Kadence appears in your people's Apps settings with a custom label.
Kadence never grants extra access. Each person signs in with their own Kadence account, and ChatGPT can only do what they can already do in Kadence.
Share With Your Employees
Once Kadence is published in ChatGPT, share Use Kadence in ChatGPT (Beta) with your employees. It covers how to connect their account and what they can ask for.
Good to Know
Select Kadence for each message: In ChatGPT, app selection applies to the message you send. Mention Kadence again if a follow-up needs fresh information.
Agent mode doesn't use custom apps: Use Kadence in a normal chat.
Some Kadence updates need an admin refresh: ChatGPT keeps a fixed snapshot of an app's core tools once it's published. Most new Kadence capabilities work straight away, but if a core tool changes, a ChatGPT admin needs to update the app.
Enterprise and Edu: Go to Workspace settings → Apps, open the menu next to Kadence, choose Action control, and click Refresh. New actions are off until you turn them on.
Business: Recreate and republish the Kadence app.
FAQs
I can't find the option to create an app.
I can't find the option to create an app.
Developer mode needs to be turned on first. On workspace plans, only admins and owners can do this.
Kadence was working, but now some requests fail.
Kadence was working, but now some requests fail.
Kadence may have been updated since your admin published the app. Ask your ChatGPT admin to refresh or republish it.
Can I use Kadence in the ChatGPT mobile app?
Can I use Kadence in the ChatGPT mobile app?
Yes. Once Kadence is connected on the web, you can use it in the ChatGPT mobile app, including making bookings.
How do I join the beta?
How do I join the beta?
Contact your Customer Success Manager. They'll let you know if your organization is eligible and help get you set up.
Need Help?
For floorplan requests or questions, contact:
📩 [email protected]
For support with anything else, reach out to:
📩 [email protected]
For more helpful articles see:
📚 Kadence Help Center